1.1 A user may return any product during the time of delivery, or within 7 days (except live/edible fish) if:
a) The product does not meet the user’s expectation
b) Found damaged during delivery
c) Have doubt about the product quality and quantity
d) Received in an unhealthy/ unexpected condition
e) Is not satisfied with the packaging
f) Finds product unusable
1.2 A user may return live/edible fish immediately upon delivery and receive Refund or Replacement. Some products may not be eligible for return or replacement:
a) Damages due to misuse of the product
b) Incidental damage due to malfunctioning of product
c) Any consumable item which has been used/installed
d) Products with tampered or missing serial/UPC numbers
e) Any damage/defect which is not covered under the manufacturer’s warranty
f) Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered.
All Returned Product Will be Refunded as our Refund Policy
